Posts Tagged ‘news’

The App Show Episode 24 – Hi Mom!

Published by sbostedor on May 10th, 2009 - in appshow

The recording starts just after our developer interview

part 1

<This break brought to you courtesy of Comcast Business Internet Services>

Part2:

Show notes:
Happy Mothers Day!

News

  • As of May 8th, all iPhone apps must be 3.0 compatible to be approved http://is.gd/ybDO
  • OS 3.0 Beta 5 still jailbeakable.  Good news for me .. unless the new iPhone hardware prevents it.
  • iPhone 3.0 firmware capable of better photos? http://www.appleinsider.com/articles/09/05/05/briefly_iphone_software_3_0_taking_better_camera_snapshots.html
  • NiN app rejected and then approved – rant?
  • Amazon buys Stanza eBook reader for the iPhone. Eating up the competition
  • iPhone is Boosting Demand For Location-Based Services – few dozen existed in August of last year, there are now over 2,000 as of April, says Skyhook (service provider for the iphones GSM/wifi based location service)
  • 4 AWESOME games released to the app store:
    • Need for Speed – $9.99 – http://is.gd/yBxo
    • Terminator – $9.99 – http://is.gd/yBxJ
    • Top Gun – Launch price $1.99 – http://is.gd/yBwH
    • Myst – $5.99 – http://is.gd/yByE
    • More expected to come soon:
      • Rolando 2
        - Real Racing
        - Sims 3
        - LiveFire (Probably not going to come any time soon)
        - NBA Live 10
        - Madden NFL 10
        - Zenonia
        - Peggle
  • iTalk iPhone app for $1.99 can deliver ice breaker questions “What’s your favorite band”
  • Mothers Day Apps

Pick of the Week

Steve: Pingle – $1.99 – http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=303499367&mt=8

Dave: WootWatch – Free – http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=288946910&mt=8

The worst support ever goes to …. Symantec

Published by sbostedor on November 21st, 2008 - in Technology

Mr. Steve Bostedor has entered room.

Thara has entered room.

Thara(Fri Nov 21 2008 10:16:49 GMT-0500 (EST))>

You are being transferred to Thara.

Thara(Fri Nov 21 2008 10:16:53 GMT-0500 (EST))>

Welcome to Norton Spyware & Virus Removal Service.
Is this the first time you are contacting us or do you have a Priority ID?

Mr. Steve Bostedor(Fri Nov 21 2008 13:17:07 GMT-0500 (EST))>

first time

Thara(Fri Nov 21 2008 10:17:39 GMT-0500 (EST))>

May I confirm your email address as  steve@bostedor.com   and direct phone number as     , am I right?

Mr. Steve Bostedor(Fri Nov 21 2008 13:17:54 GMT-0500 (EST))>

yes

Thara(Fri Nov 21 2008 10:18:00 GMT-0500 (EST))>

May I know which country you are connected from?

Mr. Steve Bostedor(Fri Nov 21 2008 13:18:10 GMT-0500 (EST))>

USA

Thara(Fri Nov 21 2008 10:18:23 GMT-0500 (EST))>

Please provide me your alternate phone number or mobile number.

Mr. Steve Bostedor(Fri Nov 21 2008 13:18:47 GMT-0500 (EST))>

Mr. Steve Bostedor(Fri Nov 21 2008 13:18:51 GMT-0500 (EST))>

that is my phone number

Thara(Fri Nov 21 2008 10:19:01 GMT-0500 (EST))>

Are you connected from the computer, which is facing this particular issue?

Mr. Steve Bostedor(Fri Nov 21 2008 13:19:11 GMT-0500 (EST))>

no

Mr. Steve Bostedor(Fri Nov 21 2008 13:19:25 GMT-0500 (EST))>

Bozteck VNCScan (www.vncscan.com) is a commercial remote management application for IT departments.  It has a file in it called remote.vncscan.dll and it is being detected as a virus in your latest DAT files.  This is a false positive

Thara(Fri Nov 21 2008 10:19:47 GMT-0500 (EST))>

Is the infected pc is near to you?

Mr. Steve Bostedor(Fri Nov 21 2008 13:20:06 GMT-0500 (EST))>

the computer is not infected

Mr. Steve Bostedor(Fri Nov 21 2008 13:20:15 GMT-0500 (EST))>

It’s a false positive

Mr. Steve Bostedor(Fri Nov 21 2008 13:21:34 GMT-0500 (EST))>

hello?

Thara(Fri Nov 21 2008 10:22:02 GMT-0500 (EST))>

Yes, I am with you

Thara(Fri Nov 21 2008 10:22:12 GMT-0500 (EST))>

May I know if your computer is on network or it is a stand alone PC?

Mr. Steve Bostedor(Fri Nov 21 2008 13:22:32 GMT-0500 (EST))>

Why would you need to know this for the problem that I am reporting?

Mr. Steve Bostedor(Fri Nov 21 2008 13:22:54 GMT-0500 (EST))>

Is this an automated system or a human being?

Thara(Fri Nov 21 2008 10:23:24 GMT-0500 (EST))>

Yes, this is a human being

Mr. Steve Bostedor(Fri Nov 21 2008 13:23:45 GMT-0500 (EST))>

ahh – is there a better way to report false positives to Symantec than this?

Thara(Fri Nov 21 2008 10:24:19 GMT-0500 (EST))>

Thank You for all the information. I would now create a Priority ID for you.

Thara(Fri Nov 21 2008 10:26:26 GMT-0500 (EST))>

Thank You for your patience.

Your Priority ID is 490478263    . Please make a note of it for future reference.

Mr. Steve Bostedor(Fri Nov 21 2008 13:27:11 GMT-0500 (EST))>

ok

Thara(Fri Nov 21 2008 10:28:22 GMT-0500 (EST))>

As I understand from your issue description, you are getting False Positive for remote.vncscan.dll. Am I correct?

Mr. Steve Bostedor(Fri Nov 21 2008 13:29:44 GMT-0500 (EST))>

yes

Thara(Fri Nov 21 2008 10:30:46 GMT-0500 (EST))>

Steve, since you have mac operating system, I will transfer you to the concerned department. Please do not disconnect the chat.

Thara(Fri Nov 21 2008 10:30:59 GMT-0500 (EST))>

Shall I proceed?

Mr. Steve Bostedor(Fri Nov 21 2008 13:31:21 GMT-0500 (EST))>

umm – this isn’t a problem on the MAC

Mr. Steve Bostedor(Fri Nov 21 2008 13:31:30 GMT-0500 (EST))>

It’s PC software – thus the .DLL extension

Mr. Steve Bostedor(Fri Nov 21 2008 13:32:10 GMT-0500 (EST))>

When you asked if I was chatting from the affected computer, I said no

Mr. Steve Bostedor(Fri Nov 21 2008 13:34:46 GMT-0500 (EST))>

Do you guys have a mechanism for customers to report false positives and submit a sample executable?  That’s really all that I need to know

Thara(Fri Nov 21 2008 10:37:23 GMT-0500 (EST))>

Steve, we will not support mac os. I will transfer you to the concerned department who will help you regarding this. Shall I proceed?

Mr. Steve Bostedor(Fri Nov 21 2008 13:37:40 GMT-0500 (EST))>

OMG!  I’m not using a MAC OS

Mr. Steve Bostedor(Fri Nov 21 2008 13:37:55 GMT-0500 (EST))>

please transfer me to someone who can read English

Thara(Fri Nov 21 2008 10:41:00 GMT-0500 (EST))>

Steve, I am sorry. Will you please confirm your OS.

Thara(Fri Nov 21 2008 10:42:02 GMT-0500 (EST))>

Actually we are not supporting Mac OS. We are supporting only windows.

Mr. Steve Bostedor(Fri Nov 21 2008 13:45:12 GMT-0500 (EST))>

This is for a Windows computer, not the computer that I’m on

Mr. Steve Bostedor(Fri Nov 21 2008 13:47:20 GMT-0500 (EST))>

We pay thousands of dollars to Symantec each year for licensing and this is the kind of support that we get?

Thara(Fri Nov 21 2008 10:48:56 GMT-0500 (EST))>

Steve, you have to contact us from the infected pc.

Mr. Steve Bostedor(Fri Nov 21 2008 13:49:27 GMT-0500 (EST))>

this is ridiculous – there is no infected computer why can’t you understand that?

Thara(Fri Nov 21 2008 10:49:52 GMT-0500 (EST))>

You can use your priority id for contacting  us later.

Thara(Fri Nov 21 2008 10:50:03 GMT-0500 (EST))>

Okay

Thara(Fri Nov 21 2008 10:50:26 GMT-0500 (EST))>

At that time we will surely help you.

Mr. Steve Bostedor(Fri Nov 21 2008 13:51:06 GMT-0500 (EST))>

I’m going to save this chat and send it to people in Symantec who can make a difference.  This holds the record for the worst support that I’ve ever received from an organization ever.

Mr. Steve Bostedor(Fri Nov 21 2008 13:51:37 GMT-0500 (EST))>

You will find it posted at http://www.boztedor.com in about an hour

Thara(Fri Nov 21 2008 10:52:11 GMT-0500 (EST))>

Is there anything else I can help you with?

19 year old commits suicide on Justin.TV

Published by sbostedor on November 20th, 2008 - in news

Abraham Briggs (A.K.A. CandyJunkie) committed suicide by drug overdose live on Justin.TV yesterday. What follows is the forum post that outlines the chain of events:

- CandyJunkie creates thread telling Misc. he’ll overdose himself again on drugs live on Justin.tv
- CandyJunkie posts the amount of drugs he’s going to take
- Mods don’t take it seriously because of his past trolling
- People egg him on
- CandyJunkie posts a copied suicide note
- People keep egging him on
- He pops the pills and goes to sleep
- He breathes for a few hours, people think he’s going to be alright and keep joking and trash talking on his JTV log.
- Some time later many people realize he was not moving.
- I find his personal details through E-detectivery, I figure out his name and number and location.
- Personal details posted on Misc. I request people to call the cops because I live in India and had no way to make International calls all by myself.
- People tell me he’s a troll and nobody calls. Staberella especially is quite a huge cynic and says that he wasn’t going to die on that kind of drugs, she insists nothing is going to happen and that people should just gtfo of the thread.
- I send an email to Miami Police on their official email on their website, Email not functioning!
- I call Miami Police from my dad’s phone and speak to at least three cops and one person from the 911 line (whatever it is) for over 8 minutes about the situation, the people there do not take the case seriously and tell me to call the sheriff of his county, and give me the sheriff’s number even after I told them I was speaking from a different country and that this was an emergency.
- I post the sheriff’s number on the Misc. thread
- People tell me to quit worrying and that they’re 100% sure its a loop and he’s just fraudin’
-jjlee138 (Rep this dude) calls the Broward County Sheriff’s office and speaks to them about the situation along with a couple of other people. By the time I called, it turns out 3 people had already called them about it.
- People wait for the cops to bust in on the JTV cam.
- Some people start thinking nobody called the cops, at least 5 more people call the cops, they were told the cops were on it
- 25 minutes after the first call to the cops, the cops bust in. They cover the webcam
- People speculating whether he’s dead or not
- At this point of time a lot of people start deleting/editing their posts everywhere. PM me for the original thread content.
- Friends post messages on his myspace worried about him, no response from him.
- His best friend posts a thread on the Misc. and informs the people that he’s dead.
- Some people still think its a bluff

If you’re a parent, get to know what your kids are feeling.  Don’t let this happen to yours.

News source: http://is.gd/8myD

© (c) Steve Bostedor 2011